Just Hook It Up® Limited Lifetime Warranty

We have designed and engineered this Just Hook It Up® product to give you a lifetime of enjoyment. However, should something go wrong with your product, we want to make sure that we take care of you. Therefore, we offer a Limited Lifetime Replacement Warranty for as long as you own this product.


What does this warranty cover?

This warranty covers any defects in materials or workmanship in the new product that you have purchased from an authorized Just Hook It Up® dealer and that comes with this warranty statement.

How long does the coverage last?

This warranty lasts as long as you (the first purchaser) own your Just Hook It Up® product. Coverage terminates if you sell or otherwise transfer it.

What will Just Hook It Up® products do?

We will resolve the problem by mailing you a replacement for any defective or malfunctioning product at no charge.

What does this warranty not cover?

What does this warranty not cover? This warranty does not cover any problem that is caused by abuse, misuse or normal wear and tear, malfunctions caused by other equipment or an act of God (such as lightning or a flood), or costs of removal, return or re-installation. ALSO CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE NOT RECOVERABLE UNDER THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

How do you get a replacement?

To request warranty service, contact Just Hook It Up® Products (506 Kingsland Drive, Batavia, IL 60510) at 1-800-525-7025. We may ask you to complete a claim form and send the product to us postage prepaid by you with a Return Merchandise Authorization (RMA) number on the outside of the package or envelope. We will inspect your product and may contact you to give you the results of our inspection or we may simply just mail a replacement product within thirty days. There is no charge for inspection.

How does state law apply?

This warranty is governed by the laws of the State of Illinois, USA. It gives you specific legal rights, and you may also have other rights, which vary from state to state. This warranty shall not affect any additional rights that you have under laws in your jurisdiction governing the sale of consumer goods.